Ratings & Reviews

Overall Rating

5
(205 reviews)
92.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

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submitted by Beyonce W. - |Recommended: NoTerrible — Don’t move here it’s terrible
response from property -Hey Beyonce, Thank you for taking the time to leave us a review. I am sorry your experience has not been satisfactory, can you email me directly to further elaborate on what issues at Bdeleon@creimail.com. I look forward to working to alleviate any issues! Bryce Deleon | Property Manager Bdeleon@creimail.com
submitted by Andrew B. - |Recommended: YesGreat Place — Everything about this place is what they tell you. The staff when signing up for a lease is a little uninformed but they get the job done
response from property -Andrew, Thank your for taking time out of your day to write this review. We are glad your are enjoying your time here with us and glad that everything we advertised to you is what you anticipated. Our staff works hard to best serve all of our resident and we strive to assist in any way possible. We continue to work hard and learn how we can improve everyday for you all. Best, University Plaza Apartments
submitted by Alexis L. - |Recommended: YesI moved here in Fall 2021 and overall UP has been great The amenities are a huge plus. The maintenance team is quick to help you with any issues you may have and the office staff is nice. The building is very clean and they make safety a priority. I would definitely recommend living at UP
response from property -Alexis, Thank your for taking time out of your day to write this review. We are happy that your experience at University Plaza has been great and we want to continue that! We love that we can provide these great student friendly amenities and we are proud to say that our maintenance team is top notch and are a great extension of the front office staff. We would like to thank your for your recommendation! If there is any questions or concerns, please come to the front desk or give us a call and we will be happy to help! Best, University Plaza Apartments
submitted by Jake Z. - |Recommended: YesYes I recommend. — Clean building that manages noise well.
response from property -Alexis, Thank your for taking time out of your day to write this review. The clean building that we provide is a direct representation of our great housekeeper and maintenance staff. We are glad to have them! If there is any questions or concerns, please come to the front desk or give us a call and we will be happy to help! Best, University Plaza Apartments
submitted by Jada K. - |Recommended: YesClean, reasonably up to date, some wear and tear, and maybe some more storage like within the bathroom. — It’s very calm, and private, while also being very welcoming and supportive to both your luxuries and your needs.
response from property -Jada, Thank you for taking time out of your day to right this review! We are glad you have enjoyed your time here and hope that we can continue to satisfy your needs in the future. Have a great rest of your day and feel free to come down to the office if you need any assistance. -University Plaza Team
submitted by Tyler E. - |Recommended: NoNot secure at all, car breakins, parts getting stolen, laundry stolen. It's a liability to leave anything unmonitored. — I'd tell them living here is the worst choice they will ever make
response from property -Hey Tyler, Thanks for taking the time to lease us a review. We are very sorry to hear you are unhappy with your experience living with us. Can you contact the property manager at Bdeleon@creimail.com so we can discuss this further and address any issues you have? We look forward to hearing from you. Best regards, Bryce Deleon | Property Manager
submitted by Leslie C. - |Recommended: YesIt looks really nice — You can hear and smell your neighbors clearly.
response from property -Hey Leslie, Thanks for taking the time to leave us a review! I'm sorry to hear that you are experiencing issues with your neighbors, can you reach out to us at bdeleon@creimail.com so we can work with you to try and remedy this? We look forward to hearing from you and hope you have a great day!
submitted by Maha A. - |Recommended: YesUniversity Plaza Overall Review — I would definitely recommend people to live here, its a very safe, clean environment with helpful staff and friendly neighbors.
response from property -Hey Maha, You're the best, thank you for such a kind review! Have an awesome day! -University Plaza Team
submitted by Carrington S. - |Recommended: NoIt's okay — expensive
response from property -Hey Carrington, Thank you for taking the time to leave us a review! We offer all-inclusive living which includes utilities, furniture, access to all of the amenities, and your apartment home. Can you reach out to the office to provide more information so we can better understand your situation and address any questions or concerns at 815-768-1915 or bdeleon@creimail.com? Bryce Deleon | Property Manager
submitted by Brinaisha P. - |Recommended: YesIt was a great home like experience. On move in day the workers in the leasing office were very friendly and helpful. — I would tell them this a great apartment to live in. It's spacious and homelike. They have a fitness center and even pool inside the building, so you don't have to travel elsewhere.
response from property -Hey Brinaisha, Thanks for the review, we appreciate you! Have a great day! -University Plaza Team
submitted by Maire O. - |Recommended: YesSafe, quiet and nice amenities — UP is safe and I really appreciate it. The rent does seem a little high, but in DeKalb you get what you pay for and I'd rather pay more to be in a safe environment. It's quiet, nice amenities and the employees are very friendly. I do however wish the building was cleaner. There is litter on the grounds and some people do not pick up after their dogs and the staff needs to do a better job of enforcing regulations. UP does have its faults, but I would 100 recommended a friend to live here. The pros outweigh the cons.
response from property -Hey Maire, Thank you for taking the time to leave us a review, your feedback is very important to us! Have a great day! -University Plaza Team
submitted by Andrew B. - |Recommended: YesI have not lived here yet. — Nothing because spring is my first semester here
response from property -Hey Andrew, Thanks for taking the time to leave us a review, we hope you are enjoying your time living with us! -University Plaza Team
submitted by Adelaide S. - |Recommended: YesGreat place to live — I’ve only been here a day but I am enjoying it so far.
response from property -Hey Adelaide, You're the best! Thank you for leaving us a review and hope you continue to enjoy living with us. -University Plaza Team
submitted by Rea S. - |Recommended: YesNice place with nice amenities — It is a nice place to live and it’s even better now it’s pet friendly
response from property -Hey Rea, We are so happy you are enjoying your time with us and we are so excited to welcome all the fury friends as well! Have an awesome day! -University Plaza Team
submitted by Michael V. - |Recommended: YesWonderful Place — It has everything you can possibly ask for. On top of that all questions and problems you want sorted are done so in a timely manner.
response from property -Hey Michael, You're the best, thank you so much for taking the time to leave us such a kind review! Have a great day! -University Plaza Team

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

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