Ratings & Reviews

Overall Rating

5
(186 reviews)
96.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
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Maintenance
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Resident Reviews

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submitted by Maha A. - |Recommended: YesUniversity Plaza Overall Review — I would definitely recommend people to live here, its a very safe, clean environment with helpful staff and friendly neighbors.
submitted by Brinaisha P. - |Recommended: YesIt was a great home like experience. On move in day the workers in the leasing office were very friendly and helpful. — I would tell them this a great apartment to live in. It's spacious and homelike. They have a fitness center and even pool inside the building, so you don't have to travel elsewhere.
submitted by Maire O. - |Recommended: YesSafe, quiet and nice amenities — UP is safe and I really appreciate it. The rent does seem a little high, but in DeKalb you get what you pay for and I'd rather pay more to be in a safe environment. It's quiet, nice amenities and the employees are very friendly. I do however wish the building was cleaner. There is litter on the grounds and some people do not pick up after their dogs and the staff needs to do a better job of enforcing regulations. UP does have its faults, but I would 100 recommended a friend to live here. The pros outweigh the cons.
submitted by Andrew B. - |Recommended: YesI have not lived here yet. — Nothing because spring is my first semester here
submitted by Adelaide S. - |Recommended: YesGreat place to live — I’ve only been here a day but I am enjoying it so far.
submitted by Rea S. - |Recommended: YesNice place with nice amenities — It is a nice place to live and it’s even better now it’s pet friendly
submitted by Michael V. - |Recommended: YesWonderful Place — It has everything you can possibly ask for. On top of that all questions and problems you want sorted are done so in a timely manner.
submitted by James K. - |Recommended: YesProperty is kept up well. — This is a great off-campus option for students
response from property -James, Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! Please let us know if you need anything by coming down or calling the office! - University Plaza Apartments
submitted by Michael S. - |Recommended: YesI think this is a comfortable, well-maintained place with lots of nice amenities. — It's kind of like living in a hotel. That's the way the rooms are set up, and it has a very convenient location right next to campus.
response from property -Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! Many of our Residents do enjoy the short walk to campus and being close to restaurants, shops, and grocery stores as well. Please let us know if you need anything by coming down or calling the office! - University Plaza Apartments
submitted by Claire O. - |Recommended: YesI love the environment, price, and people — I love living at UP because the buildings are all well kept and the amenities are great. If anything, the only complaints I have are that the walls are somewhat thin, so loud neighbors can be disturbing on occasion. The AC unit in my apartment has also had multiple issues, but the staff was nice and efficient at fixing the problem. Other than that, I love the layout, price, people and environment. It is definitely one of the better places to live around campus.
response from property -Claire, Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! Our maintenance team does a great work with the upkeep of the building and responding to Work Orders. We also have a courtesy staff member on-call to handle things like excessive noise complaints, lock-outs, and maintenance emergencies. We will continue to make University Plaza the place to be and go above and beyond for our Residents. Please let us know if you need anything by coming down or calling the office! - University Plaza Apartments
submitted by Amaja T. - |Recommended: YesBest option close to NIU — Other than the rooms being a little small, everything is perfect.
response from property -Amaja, Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! Please let us know if you need anything by coming down or calling the office! - University Plaza Apartments
submitted by Rachel Z. - |Recommended: YesI really like living — Its close to campus. there is plenty of parking available. The apartments are extremely affordable and very nice. The only thing I would change are the hallways are dark and some of the paint colors are weird. But overall great and friendly staff and just an overall excellent place to live.
response from property -Rachel, Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! Please let us know if you need anything by coming down to the office or calling us about anything like a dark hallway so we can have our Award Winning maintenance staff checke the light bulbs and replace them ! - University Plaza Apartments
submitted by Julia T. - |Recommended: YesClean — when you first get there it's very clean and being a clean freak I was surprised by how nice it was.
response from property -Julia, Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! The cleanliness of our apartments and common areas are a direct result of our trustworthy Cleaning Vendors and our Maintenance Staff. We are happy we can provide a product that is up to everyone's standards! Please let us know if you need anything by coming down or calling the office! - University Plaza Apartments
submitted by Daisy G. - |Recommended: YesDecent living with roommates — It's pretty great when you have roommates. Although some things are run down overall I am pretty happy with the apartment. Just keep a look out for the extra charges they sneak in when rent is due. It won't tel you on the website, you'll have to ask. They aren't too expensive but let try to get things to slide.
response from property -Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! If there are any questions about any charges please feel free to call us or come down to the office about them, and we do not intend to withhold any information about charges. If something does not seem right we encourage you to speak with us so we can give a prompt answer or help you out as best as we can. Please let us know if you need anything by coming down or calling the office! - University Plaza Apartments
submitted by Jack B. - |Recommended: YesVery nice and a great place to live — I would say it is a great place to live and has a lot of great amenities
response from property -Jack, Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! Many of our Resident do love our amenities that we have to offer like our indoor pool, 24-hour gym, tanning booth, and much more! Please let us know if you need anything by coming down or calling the office! - University Plaza Apartments

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of University Plaza, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by University Plaza, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose

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