Ratings & Reviews

Overall Rating

5
(122 reviews)
95.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Raul D. - |Recommended: YesBest place to live in Dekalb — If you plan on going to NIU university plaza is the best housing option. Apartments are all well kept, maintenance always responds right away when you need anything worked on and as far as safety the night security guard makes sure everyone is following Covid guidelines as well as goes around all floors to make sure we’re all safe which is a big relief considering Dekalb isn’t the safest city.
submitted by Keana M. - |Recommended: YesVery clean, pet friendly , beautiful , neat , everything is convenient — Living here, the staff , area and people are very nice and respectful. Overall the place is very security like and organized. It’s a great place to live and everything is so convenient.
response from property -Keana, Thank you so much for leaving us an honest review! We are thrilled to hear your move in went smoothly, and we appreciate the time you have taken to review us. Please let us know if there's anything we can do for you at the front, and UP hopes you have a wonderful rest of your week! Best, UP
submitted by Zoe P. - |Recommended: YesVery nice. Well kept — Very clean. Nice atmosphere
response from property -Zoe, Thank you so much for taking the time to review our community! We appreciate you leaving feedback as it helps us grow in the right direction. We hope you have a wonderful rest of your week, and don't hesitate to call the front desk if you need anything. - UP
submitted by Mariah L. - |Recommended: YesIt is nice — It is a very nice place. Very reserved
response from property -Mariah, Thank you for taking the time to leave us a review! We appreciate your comment, and it makes us so happy you're enjoying the community. Please let us know if you need something at the front desk and we would be happy to help! Have a wonderful rest of your week. - UP
submitted by Prashanth K. - |Recommended: YesThis property looks good and a safe place to live in dekalb. — Its like living with all the comforts and good support if anything needs to be fixed or looked at.
response from property -Prashanth, Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! Let us know if you ever need anything and we will be there! Have a wonderful rest of your week, - UP
submitted by Grace F. - |Recommended: YesClean and nice — Apartments seem slightly smaller than I was expecting but in general the place is lovely
response from property -Grace, Thank you for your perspective and realistic thoughts about moving in. Please don't hesitate to call the front if you need anything. We hope you have a wonderful rest of your week! - UP
submitted by Sarah W. - |Recommended: YesStraightforward, convenient, and comfortable. — It's really simple to move in, the staff is helpful and communicative. The rooms are well lit and the appliances are modern and work well. Compared to other places in DeKalb, it's absolutely a win.
response from property -Sarah, It makes us really happy everything went smoothly for you! Please don't hesitate to call the front for any questions or concerns you may have. We appreciate the time you took to leave feedback! Have a wonderful rest of your week. - UP
submitted by Jillian S. - |Recommended: YesIt's comfortable for a first apartment. — I like how much space I have in the apartment. There are a few problems with how some of the floors are constructed. The bathroom floors seem to have yellow stains. There are also some stains on the kitchen floor as well. I'm a little concerned to whether or not the place has been wiped down for COVID prevention. Some things were chipped or torn. I have loud neighbors, so I can hear what they are saying through the thin walls and doors. However, I'm used to it since I've dealt with thin walls before. The furnisher is pretty good and the kitchen is very nice. Overall, it's not perfect, but I think it's the best place I've lived in so far.
response from property -Jillian, Thank you so much for the honest review. While we appreciate the perspective, it is important to us that you're living as comfortably as possible. To address the cleaning situation, we can absolutely assure you that the room was cleaned with updated COVID-19 guidelines. Residue left on the floor of any used surface will be the normal wear and tear that is the by product of living in apartments. If the stains seems outrageous, or you feel unsafe in a room, please do not hesitate to call the front desk. Our maintenance team is an award-winning group that could easily help assist in questions about cleanliness, or someone at the front desk can answer any questions regarding sanitization. We take health and quality of life very seriously, as we must all work together to keep everyone safe in these times. If you would like to make a noise complaint, the front desk will also assist with that. We wanted to make sure you're happy! Thank you again for taking the time to review our community and don't hesitate to reach out. - UP
submitted by Audrey B. - |Recommended: NoAmazing place, nice place for my new start — Simple, plenty of opportunities, quite.
response from property -Audrey, Thank you for leaving a review and taking the time to write out your thoughts. We appreciate the kind gesture and hope you have a wonderful rest of your day. Please contact the front if there is anything you may need in the future! Yours, UP
submitted by James M. - |Recommended: YesVery nice, Clean inside, and friendly staff. — I would recommend it to them
response from property -James, Thank you so much for the recommendation , we absolutely appreciate you taking the time to do this. Please let us know if there's anything we can do for you at the front desk, and have a wonderful rest of your Tuesday! - UP
submitted by Alison T. - |Recommended: YesIt's great — It is very comfortable and friendly everywhere.
response from property -Alison, Thank you so much for leaving a bright review, we are happy to hear you're having a good experience! It is always our goal to maintain resident happiness, and your communication means everything to us. Please let us know if there's anything we can do for you at the front desk, and have a wonderful rest of your week! - UP
submitted by Kelly M. - |Recommended: YesProperty is very nice — The place is very new and great to live in
response from property -Kelly, Thank you so much for taking the time to write this review. We really love and appreciate any feedback possible, and we are so happy you're enjoying your time here. Please let us know if there's anything we can do for you, the front desk is always happy to help! - UP
submitted by Tiffany D. - |Recommended: YesI really like the apartment but i think it cost to much for the size — its great for a beginner apartment while in college.
response from property -Tiffany, Thank you so much for taking the time to write this review. We really love and appreciate any feedback possible, and we are so happy you're enjoying your time here. Please let us know if there's anything we can do for you, the front desk is always happy to help! - UP
submitted by Shane S. - |Recommended: YesI have loved it so far — It's very nice and relaxed. It stays pretty quiet and noise free during the week. All the study areas and plaza as a whole is great
response from property -Shane, We are so happy to hear this! Thank you for taking the time to post this review, we wish you a wonderful rest of your week. - UP
submitted by Matthew C. - |Recommended: YesIts a comfortable place to live. — It's nice, has many commodities and great staff. My only complaint is thin walls and can hear all commotion going on both outside and inside.
response from property -Matthew, Thank you for the review, and expressing your concerns. If there's any disturbance happening constantly around your room, please call/visit the front desk and we would love to hear your side of the situation and take the beginning steps of addressing it. Let us know if there's anything else we can do for you, and have a wonderful rest of your day! - UP

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of University Plaza, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by University Plaza, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose