FAQ:
Resident & Parent/Guarantor Information
ARE YOU PET FRIENDLY?
- YES! University Plaza is now pet-friendly! We realize the important role pets play in our residents' lives and have modified our policies to accommodate them. If you would like to add a pet to your lease, please contact the office. We require all pets to be registered with the office.
HOW CAN I PAY MY RENT?
- Rent is due on the first of the month and you can use either a check or money order. Payments are accepted in our on-site management office Monday-Friday 9am-5pm. You can also pay online using our Resident Portal.
IS PARKING AVAILABLE?
- For residents who wish to bring a car, we offer a limited number of parking spaces. Parking is a one-time charge of $160.
DO I NEED A LEASE GUARANTOR?
- We screen all our applicants and require a guarantor or additional security deposit on all leases. The security deposit varies by floor plan. You can ask a leasing specialist by calling our office today!
ARE UTILITIES INCLUDED?
- University Plaza is an all-inclusive property! This means we not only include all water, sewer, electricity, and trash collection but also offer free high-speed internet and cable.
- There is a one-time utility setup charge of $75.
WHAT IS AN INDIVIDUAL LEASE?
- When you sign an individual lease, you are only responsible for your own rent. You will not be liable for the rent of any other resident, regardless of whether you are sharing the same apartment. This is a significant advantage over the joint leases that are commonly used at other rental properties where each resident is liable for the rent of all residents residing in the unit.
WHAT IF I DON’T HAVE A ROOMMATE IN MIND?
- We’ve got you covered! We can pair you up with a roommate that shares similar interests. All you need to do is complete a Roommate Matching Form when you apply online (if you need to make any changes, please let the leasing office know) and leave the rest up to us!
DO I HAVE TO SCHEDULE AN APPOINTMENT TO TAKE A TOUR?
- Walk-in tours are always welcome! Leasing specialists are available all week long to show you around and answer any questions.
IS RENTER’S INSURANCE REQUIRED?
- Yes, our community requires each resident to carry an active tenant liability policy for damage to the landlord’s property during the term of their lease. We require a minimum of $100,000 in general liability coverage and also recommend content coverage or personal property insurance.
IMPORTANT DOCUMENTS &; DISCLOSURES
PAST RESIDENT PORTAL
- If you are a past resident, please visit Resident Portal.