University Plaza Apartments
900 Crane Drive
DeKalb,
IL
60115
Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesIt's comfortable for a first apartment. — I like how much space I have in the apartment. There are a few problems with how some of the floors are constructed. The bathroom floors seem to have yellow stains. There are also some stains on the kitchen floor as well. I'm a little concerned to whether or not the place has been wiped down for COVID prevention. Some things were chipped or torn. I have loud neighbors, so I can hear what they are saying through the thin walls and doors. However, I'm used to it since I've dealt with thin walls before. The furnisher is pretty good and the kitchen is very nice. Overall, it's not perfect, but I think it's the best place I've lived in so far.
response from property -Jillian,
Thank you so much for the honest review. While we appreciate the perspective, it is important to us that you're living as comfortably as possible. To address the cleaning situation, we can absolutely assure you that the room was cleaned with updated COVID-19 guidelines. Residue left on the floor of any used surface will be the normal wear and tear that is the by product of living in apartments. If the stains seems outrageous, or you feel unsafe in a room, please do not hesitate to call the front desk. Our maintenance team is an award-winning group that could easily help assist in questions about cleanliness, or someone at the front desk can answer any questions regarding sanitization. We take health and quality of life very seriously, as we must all work together to keep everyone safe in these times. If you would like to make a noise complaint, the front desk will also assist with that. We wanted to make sure you're happy! Thank you again for taking the time to review our community and don't hesitate to reach out.
- UP
|Recommended: NoAmazing place, nice place for my new start — Simple, plenty of opportunities, quite.
Audrey,
Thank you for leaving a review and taking the time to write out your thoughts. We appreciate the kind gesture and hope you have a wonderful rest of your day. Please contact the front if there is anything you may need in the future!
Yours,
UP
|Recommended: YesVery nice, Clean inside, and friendly staff. — I would recommend it to them
James,
Thank you so much for the recommendation , we absolutely appreciate you taking the time to do this. Please let us know if there's anything we can do for you at the front desk, and have a wonderful rest of your Tuesday!
- UP
|Recommended: YesIt's great — It is very comfortable and friendly everywhere.
Alison,
Thank you so much for leaving a bright review, we are happy to hear you're having a good experience! It is always our goal to maintain resident happiness, and your communication means everything to us. Please let us know if there's anything we can do for you at the front desk, and have a wonderful rest of your week!
- UP
|Recommended: YesProperty is very nice — The place is very new and great to live in
Kelly,
Thank you so much for taking the time to write this review. We really love and appreciate any feedback possible, and we are so happy you're enjoying your time here. Please let us know if there's anything we can do for you, the front desk is always happy to help!
- UP
|Recommended: YesI really like the apartment but i think it cost to much for the size — its great for a beginner apartment while in college.
Tiffany,
Thank you so much for taking the time to write this review. We really love and appreciate any feedback possible, and we are so happy you're enjoying your time here. Please let us know if there's anything we can do for you, the front desk is always happy to help!
- UP
|Recommended: YesI have loved it so far — It's very nice and relaxed. It stays pretty quiet and noise free during the week. All the study areas and plaza as a whole is great
Shane,
We are so happy to hear this! Thank you for taking the time to post this review, we wish you a wonderful rest of your week.
- UP
|Recommended: YesIts a comfortable place to live. — It's nice, has many commodities and great staff. My only complaint is thin walls and can hear all commotion going on both outside and inside.
Matthew,
Thank you for the review, and expressing your concerns. If there's any disturbance happening constantly around your room, please call/visit the front desk and we would love to hear your side of the situation and take the beginning steps of addressing it. Let us know if there's anything else we can do for you, and have a wonderful rest of your day!
- UP
|Recommended: YesOverall Very Well — Good value for the price. Lots of ammenities
Micah,
Thank you for the kind review! We are happy you're enjoying everything that we have to offer. Have a wonderful rest of the week and let us know if there's anything else we can do to help you!
- UP
|Recommended: YesCommunity — It has a great community as a complex.
⭐️⭐️⭐️⭐️⭐️
Leah,
Thank you so much for the review! We definitely enjoy the community as well, and hope you keep enjoying our atmosphere. Let us know if there's anything else you need, and have a wonderful day!
- UP
|Recommended: YesGreat place to live, very clean with great amenities, I feel safe here. — Very quiet and clean, a great time to be independent and go to school. The building is in a great location close to campus, shopping and restaurants. I was in a dorm my first year and it was great, I enjoy apartment life more because it makes me feel more like a adult. I will be returning here next year because I feel safe here. The staff has been extremely helpful and when needed prompt service by the maintenance personnel has been great. It's been rough year with Covid-19, but all guidelines are being followed here and people respect each other's space.
Joey,
We really appreciate this in-depth review! University Plaza takes pride in all aspects of out staff, and we are happy to hear you're enjoying your time here. Let us know if there's anything we can do for you, and have a wonderful rest of your week!
- UP
|Recommended: YesIn Love — The best apartments ever I love living here
Beyonce,
Thank you so much for the kind review. We are happy you're happy! Please let us know if there's anything we can do for you and have a wonderful rest of your week. :)
- UP
|Recommended: YesWonderful First apartment — The walls are a bit thin, lighting is not consistent on all floors, water pressure in toilets is weak. Overall, great property for a first apartment. Has all the amenities I need or could want and is really great right now in the time of COVID.
Katryna,
Thank you for giving us your feedback. We are always looking for ways to improve the property! We are really happy you're enjoying your new home, and if there's anything you need or want to ask us please call or come down to the front and we would love to assist. :)\
- UP
|Recommended: YesPretty okay — Place is great so far, move in was pretty rough with internet not being able to get set up, and then the xfinity tech was out so I had to deal with that before online classes began, but other than that its good.
Jacob,
Thank you for taking the time to review the property. It was unfortunate that our internet representative could not make it this move-in due to COVID. Thank you for your patience, and if there's anything at all please come down to the front and we will happily assist you. Have a wonderful week!
- UP
|Recommended: YesIt is well organized and nice — It is nice having a furnished place and it is in a good location.
Alexandra,
We are so happy to hear that you're loving the new place! If you need anything at all, please just contact the front desk and we are happy to assist. Have a safe and wonderful rest of your week!
Frequently Asked Questions
University Plaza Apartments has an overall rating of 5 out of 5 stars, based on 241 resident reviews.
What percentage of residents recommend University Plaza Apartments?
According to the reviews shown, 97.9% of residents recommend University Plaza Apartments.
How do residents rate the staff at University Plaza Apartments?
Residents rate the staff at University Plaza Apartments at 5 out of 5.
How is maintenance rated by residents at University Plaza Apartments?
Residents rate maintenance at 5 out of 5.
How is parking rated by residents at University Plaza Apartments?
Residents rate parking at 5 out of 5.