submitted by Myia S. - |Recommended: YesI Love Place — I Lonve The Luxuries That come with the apartment my Room is a little small but it fits all my things.
response from property -Myia,
Thank you for leaving an honest review. We are glad you like the apartment and it fits all your belongings. If there is anything you need don't hesitate to call the office and we look forward to having you live her and call University Plaza your home!
University Plaza Apartments
submitted by Tyler S. - |Recommended: YesStraight forward, convenient, and overall a great place — It's like the next step after dorm rooms but is also cheaper than and easier than a traditional apartment.
response from property -Tyler,
Thank you for taking time to leave an honest review. We like our residents to have a community feel and still have their own privacy. We strive to build a fun and safe community for all to enjoy here. We appreciate you taking the time out of your day to leave a review, and feel free to call us if you have any questions, comments, or concerns throughout your time here.
University Plaza
submitted by Maurice J. - |Recommended: YesI love it hear tbh nice place to live 💯 — Awesome
response from property -Maurice, thank you for taking the time out of your day to leave a review. We are happy you enjoyed your time with us and if you ever have any questions, comments, or concerns, feel free to reach out to the office. Have a great day!
University Plaza
submitted by Elayna L. - |Recommended: YesIt’s nice but had flaws — I enjoyed living here up until this year when the ability to hear my neighbors so clearly became too much. It gets frustrating that the walls and ceiling’s are so paper thin so that you can hear everything. It is especially frustrating when people are inconsiderate and you can hear a party at 2 am on a Monday when people have to be up for work and classes and just want to sleep. I like the convenience to campus and it being fully furnished but it is pricey especially with the inconvenience of loudness, paying extra to park when it should be included as a resident, and other minor issues. I’ve lived here for 3.5 years and it was pretty great up until this year’s day now I just don’t have the patience to put up with some of the issues anymore or having my rent go up every year.
response from property -Hello Elayna,
Thank you for taking the time to leave us an honest review! We are glad to have you as a resident here for the 3-4 years and choosing us to be your apartment complex with us being so close to campus. To address the pricing, we understand that our competitors may charge differently but what we offer that they don't are built-in utilities, student-related amenities, cable package, and fully furnished apartments. Our security system is a 24/7 on-site on-call process that is also a benefit of living here. You can always feel free to call our 24/7 on-call staff to address the noise. We look out for our residents and want to help you have a great time here at University Plaza. Please let us know if you have any questions or concerns as we are happy to help you at the front desk! Have a wonderful rest of your week!
University Plaza
submitted by Ryan G. - |Recommended: YesIt's decent — Everything is fine, besides noise. Can hear neighbors and dogs on the entire floor all day
response from property -Hello Ryan,
Thank you for leaving your honest review. We just wanted to let you know that you can call our office as well as our on-call staff member outside of office hours if there is loud noise. Our staff will be happy to address the noise and make sure everyone is satisfied with their stay. Thank you for addressing this and we will be glad to assist in any way we can. We appreciate the feedback as we will use this to help better the community for everyone. Have a great rest of your week!
University Plaza
submitted by Shalon R. - |Recommended: YesSafe Property — The staff is nice and welcoming. My neighbors are friendly and supportive and I love how close we are to all the convenient and important stores.
response from property -Shalon,
We are so happy to hear you're doing well! Thank you for taking the time to leave a review for us! Please let us know if you need anything at the front desk, and you have a wonderful rest of your week.
Best,
UP Staff
submitted by Raul D. - |Recommended: YesBest place to live in Dekalb — If you plan on going to NIU university plaza is the best housing option. Apartments are all well kept, maintenance always responds right away when you need anything worked on and as far as safety the night security guard makes sure everyone is following Covid guidelines as well as goes around all floors to make sure we’re all safe which is a big relief considering Dekalb isn’t the safest city.
response from property -Raul,
We are really happy to hear about your time here at Plaza! We wanted to thank you for the detailed response, and for taking the time to review us. Please let us know if there's anything I can do for you at the front desk and have a wonderful rest of your week!
Best,
Uplaza
submitted by Keana M. - |Recommended: YesVery clean, pet friendly , beautiful , neat , everything is convenient — Living here, the staff , area and people are very nice and respectful. Overall the place is very security like and organized. It’s a great place to live and everything is so convenient.
response from property -Keana,
Thank you so much for leaving us an honest review! We are thrilled to hear your move in went smoothly, and we appreciate the time you have taken to review us. Please let us know if there's anything we can do for you at the front, and UP hopes you have a wonderful rest of your week!
Best,
UP
submitted by Zoe P. - |Recommended: YesVery nice. Well kept — Very clean. Nice atmosphere
response from property -Zoe,
Thank you so much for taking the time to review our community! We appreciate you leaving feedback as it helps us grow in the right direction. We hope you have a wonderful rest of your week, and don't hesitate to call the front desk if you need anything.
- UP
submitted by Mariah L. - |Recommended: YesIt is nice — It is a very nice place. Very reserved
response from property -Mariah,
Thank you for taking the time to leave us a review! We appreciate your comment, and it makes us so happy you're enjoying the community. Please let us know if you need something at the front desk and we would be happy to help! Have a wonderful rest of your week.
- UP
submitted by Prashanth K. - |Recommended: YesThis property looks good and a safe place to live in dekalb. — Its like living with all the comforts and good support if anything needs to be fixed or looked at.
response from property -Prashanth,
Thank you for taking the time to write this review. We really appreciate any feedback from residents, and knowing you're happy makes us happy! Let us know if you ever need anything and we will be there! Have a wonderful rest of your week,
- UP
submitted by Grace F. - |Recommended: YesClean and nice — Apartments seem slightly smaller than I was expecting but in general the place is lovely
response from property -Grace,
Thank you for your perspective and realistic thoughts about moving in. Please don't hesitate to call the front if you need anything. We hope you have a wonderful rest of your week!
- UP
submitted by Sarah W. - |Recommended: YesStraightforward, convenient, and comfortable. — It's really simple to move in, the staff is helpful and communicative. The rooms are well lit and the appliances are modern and work well. Compared to other places in DeKalb, it's absolutely a win.
response from property -Sarah,
It makes us really happy everything went smoothly for you! Please don't hesitate to call the front for any questions or concerns you may have. We appreciate the time you took to leave feedback! Have a wonderful rest of your week.
- UP
submitted by Jillian S. - |Recommended: YesIt's comfortable for a first apartment. — I like how much space I have in the apartment. There are a few problems with how some of the floors are constructed. The bathroom floors seem to have yellow stains. There are also some stains on the kitchen floor as well. I'm a little concerned to whether or not the place has been wiped down for COVID prevention. Some things were chipped or torn. I have loud neighbors, so I can hear what they are saying through the thin walls and doors. However, I'm used to it since I've dealt with thin walls before. The furnisher is pretty good and the kitchen is very nice. Overall, it's not perfect, but I think it's the best place I've lived in so far.
response from property -Jillian,
Thank you so much for the honest review. While we appreciate the perspective, it is important to us that you're living as comfortably as possible. To address the cleaning situation, we can absolutely assure you that the room was cleaned with updated COVID-19 guidelines. Residue left on the floor of any used surface will be the normal wear and tear that is the by product of living in apartments. If the stains seems outrageous, or you feel unsafe in a room, please do not hesitate to call the front desk. Our maintenance team is an award-winning group that could easily help assist in questions about cleanliness, or someone at the front desk can answer any questions regarding sanitization. We take health and quality of life very seriously, as we must all work together to keep everyone safe in these times. If you would like to make a noise complaint, the front desk will also assist with that. We wanted to make sure you're happy! Thank you again for taking the time to review our community and don't hesitate to reach out.
- UP
submitted by Audrey B. - |Recommended: NoAmazing place, nice place for my new start — Simple, plenty of opportunities, quite.
response from property -Audrey,
Thank you for leaving a review and taking the time to write out your thoughts. We appreciate the kind gesture and hope you have a wonderful rest of your day. Please contact the front if there is anything you may need in the future!
Yours,
UP
The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.