Ratings & Reviews

Overall Rating

5
(241 reviews)
97.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

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submitted by Emily C. - |Recommended: YesNeat and unique — There are very nice amenities available, as well as fun events going on frequently.
response from property -Thank you for the kind review! We are happy you're happy. If there's anything you need in the future, the front desk is always open to you! Have a wonderful day. - UP
submitted by Blake H. - |Recommended: YesGreat place to live — I’ve lived here at UP for awhile and I have no complaints about it. It’s been phenomenal. The one common gripe I hear from others is the cost yet no one seems to realize that it’s a single consolidated cost which covers all your bills and is cheaper than paying everything individually. So debunking the common complaint, there are no other reasons for someone to not move in.
response from property -Thank you so much for the kind review! We strive to make sure you're happy and comfortable in your new home. We hope you continue to enjoy living here. Please let us know if there's anything you need at the front and we wish you a happy Tuesday. -UP
submitted by Kason H. - |Recommended: YesWalls are way too thin. I can hear the person below me or next to me every night. — Very nice with a lot of amenities
response from property -We are so happy to hear that you're enjoying your new home!! We always love hearing feedback from residents, and we are super flattered by your review. Let us know if there's anything at all we can help you with at the front desk. Have a wonderful rest of your week :)
submitted by Seaera P. - |Recommended: YesBest Student Orientated Housing — Moving in was very easy and the inspection was provided by a step by step process. I love all the amenities and can't wait to use them I can't hear my neighbors and the surrounding area in this complex is well kept. 10 10 wouldn't want to live anywhere else while I go to NIU.
response from property -Thank you for the kind review! We look forward to having you all year, and hope you have a wonderful rest of your week. Please feel free to contact the front office if there's anything you may need in the future :) - UP
submitted by Shantiana C. - |Recommended: YesN A — I would highly recommend. It’s a comfortable and safe environment. Management is nice.
response from property -Thank you so much for the kind review. We are happy you're happy! Please let us know if there's anything we can do for you and have a wonderful rest of your week. :) - UP
submitted by Jabreel B. - |Recommended: YesVery nice, clean, and welcoming. — It's expensive, but you can see why. The gym is extremely convenient and so are the study rooms. No better place to live on campus. Only issue is getting a parking permit - the lot does not seem to be able to hold all the residents, so you'll have to try to get your permit as soon as possible to have a chance at a parking spot.
response from property -Thank you for giving us your feedback. We are always looking for ways to improve the property! We are really happy you're enjoying your new home, and if there's anything you need or want to ask us please call or come down to the front and we would love to assist. :)\ - UP
submitted by Rachael G. - |Recommended: YesI love it here so far it’s so quiet — It is a peaceful quiet place to get my work done
response from property -Rachael, Thank you for the kind review! We hope you have a wonderful rest of your week, and if there's anything else we can do for you please let us know at the front desk! - UP
submitted by Grace P. - |Recommended: YesGreat layout, modern feel, and nice staff — I enjoy the community and the staff is great. The apartment feels like home.
response from property -Thank you for taking time our of your day to write this review. We value the opinions of our residents and take it to heart to better us and better the living experience here at UP. We appreciate the feedback and are glad we can provide a fun and safe community for all! Please feel free to come down to the office or give us a call if there is anything that we can help with! -University Plaza Apartments
submitted by Siobhan M. - |Recommended: YesA great place to live — UP has great facilities, social gatherings, and staff. I've really enjoyed living here, so thank you for making this a lovely place to live. My one concern is the accessibility of UP. According to the Americans With Disabilities Act, buildings must be compliant with certain signage requirements, including correct braille and raised print letters on permanent rooms . I hope to speak with management about how we can address these errors that prevent all residents full and equal access of UP. I would love to help with that process.
response from property -Thank you for taking time our of your day to write this review. We value the opinions of our residents and take it to heart to better us and better the living experience here at UP. We appreciate the feedback and are glad we can provide a fun and safe community for all! Please feel free to come down to the office or give us a call if there is anything that we can help with! -University Plaza Apartments
submitted by Anthony C. - |Recommended: YesFunctional living conditions while being comfortable. — Very nice and safe environment to live in, can hear neighbors every now and then and the washing machines were down for a little bit, but overall enjoying living here.
response from property -Alexander, Thank you for taking time our of your day to write this review. We value the opinions of our residents and take it to heart to better us and better the living experience here at UP. We appreciate the feedback and are glad we can provide a fun and safe community for all! Please feel free to come down to the office or give us a call if there is anything that we can help with! -University Plaza Apartments
submitted by Andrew B. - |Recommended: YesGood place for college students to be safe and productive — It's a lively area where you're free to enjoy lots of space and be a member of a unique community.
response from property -Thank you for taking time our of your day to write this review. We value the opinions of our residents and take it to heart to better us and better the living experience here at UP. We appreciate the feedback and are glad we can provide a fun and safe community for all! Please feel free to come down to the office or give us a call if there is anything that we can help with! -University Plaza Apartments
submitted by  - |Recommended: NoMost modern housing available in Dekalb. The older staff are nice and friendly, however, a slight warning to people who are not white there is a lot of casual racism that happens among the student workers concerning minority groups. A good example of this was the student workers were playing Jackbox games in the main lobby and their idea of funny jokes were derogatory statements about Black people including but not limited to usage of the N-word with the hard R. I don't think they treat any individual non-white person prejudicially however they definitely carry a lot of prejudiced opinions about minority groups that manifest in small ways that lead to people who are not white to generally feel very uncomfortable around them.
response from property -Thank you for taking time our of your day to write this review. We value the opinions of our residents and take it to heart to better us and better the living experience here at UP. We appreciate the feedback and are glad we can provide a fun and safe community for all! Please feel free to come down to the office or give us a call if there is anything that we can help with! -University Plaza Apartments
submitted by Mason R. - |Recommended: YesGreat environment — A good place to meet new people and be able to focus on school.
response from property -Thank you for taking time our of your day to write this review. We value the opinions of our residents and take it to heart to better us and better the living experience here at UP. We appreciate the feedback and are glad we can provide a fun and safe community for all! Please feel free to come down to the office or give us a call if there is anything that we can help with! -University Plaza Apartments
submitted by Aaron T. - |Recommended: YesGreat community and services all around. — Living here is an amazing experience. I love the gym, arcade, pool, and etc. The rooms are very nice and clean. The services are wonderful and on time almost everytime.
response from property -Thank you for the sweet review. It makes us happy that you're happy here at UP. :) We hope you have a great weekend, and if there's ever anything you need from the front desk please let us know!
submitted by Grayson T. - |Recommended: YesThe property is really amazing to stay at. — I would tell people that living here is like a bit of luxury and friendliness together.
response from property -Thank you so much for the kind review. We are happy you're happy! Please let us know if there's anything we can do for you and have a wonderful rest of your week. :) - UP

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

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Frequently Asked Questions

What is the overall resident rating for University Plaza Apartments?
University Plaza Apartments has an overall rating of 5 out of 5 stars, based on 241 resident reviews.